1. Overview
At Shri S R Maurya Enterprises, we are committed to delivering your orders promptly and efficiently. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of products purchased from our website, ssrme.com. By placing an order with us, you agree to the terms of this policy.
2. Shipping Locations
Domestic Shipping: We offer shipping to all states and territories within India.
International Shipping: Currently, we do not offer international shipping.
3. Shipping Methods and Delivery Times
Standard Shipping:
Delivery Time: 5-10 business days.
Express Shipping:
Delivery Time: 3-5 business days.
Please note that delivery times are estimates and may vary depending on factors such as order processing time, carrier delays, and holidays.
4. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of the items, shipping method selected, and destination.
5. Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
7. Shipping Address
Please ensure that the shipping address is entered correctly. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Delivery Issues
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at support@ssrme.com so we can investigate and assist with a replacement or refund.
9. International Shipping
As of now, Shri S R Maurya Enterprises does not offer international shipping. We only ship within India. Please stay tuned for updates as we plan to expand our shipping destinations in the future.